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Cancelation and Refund Policy
We understand that plans can change, and we strive to be as fair and flexible as possible while maintaining the integrity of our programs. Please review the following guidelines regarding cancellations and refunds:
- Before the Program Starts:
Participants who cancel their registration before the first session are eligible for a full refund, minus a 10% administrative fee.
Alternatively, you may choose to receive a full credit (no fee deducted), which can be applied toward any of our future programs.
- After the Program Has Started:Cancellations made after the program begins will be subject to a 10% administrative fee, plus a deduction for any classes already attended.
If the cancellation occurs before 50% of the program is completed, a credit for the remaining sessions may be issued upon request.
No refunds or credits will be issued once half or more of the sessions have taken place. - If We Cancel:In the unlikely event that we must cancel the program, a full refund will be provided, regardless of how many sessions have occurred.
Weather-Related Cancellations (Beach Programs):
In the event of weather-related cancellations (e.g. thunder, heavy rain), beach training sessions will not be rescheduled, refunded, or credited. We appreciate your understanding, as weather conditions are outside of our control.